FAQS


If none of the Frequently Asked Questions that we have listed answers your query, please contact us and we will be more than happy to help you.

A veterinary Specialist is similar to a consultant, and recognised by the Royal College of Veterinary Surgeons (RCVS). They are leaders in their field. They are the safest hands for your pets when specialist care, attention, and treatment is needed.

Specialist veterinary status is extremely difficult to achieve and maintain, and it is the highest level of recognition of expertise that can be attained in clinical veterinary work. Veterinary Specialists have Diploma status in their field of expertise and also fulfil other stringent criteria, such as involvement in clinical work and research, and the training of others involved in the veterinary profession. As well as offering continuing education to other members of our profession, our vets regularly attend scientific meetings in order to keep up-to-date in their specific fields of expertise. Many of the Specialists on our team have national and international reputations and most have written scientific papers, published in text books and regularly speak at local, national and international meetings.
Southfields Veterinary Specialists was founded in 2002 with the goal of providing the most comforting and cared-for experience for any pet coming under our wing, and for any owner entrusting us with their pet’s treatment.

We lead the way in many areas, including the treatment of cancer in dogs and cats. Our team are professional, friendly and dedicated to providing the highest levels of patient care, along with clear explanations and support for pet owners at what can be a very stressful time. Our role is to de-stress it, to look after your pets as if they were our own, and to move swiftly and professionally from consultation to diagnosis to treatment.
Your vet should supply us with a letter of referral giving details of your pet’s relevant history and a brief summary of the problem. They may ask you to bring this with you, or they may use our online referral form or send the details by post or email in advance of the appointment. Please check with your vet regarding the arrangements that have been made for your pet in this regard.

You should bring any X-rays, scans or other information that your vet may have supplied, and any medication your pet is currently being given. It is helpful to have made some brief notes about your pet’s history e.g. dates of events and any signs of problems that you have noticed, as our vet will ask you questions about this during your consultation.

It may be useful to make a list of your own queries or concerns which you can check at the end of your consultation, to make sure that we have addressed them all for you. We also ask that you bring any relevant insurance documentation, including a blank claims form and a means of payment.

Please note: Please do not bring your pet’s belongings, such as bedding and toys. We ask this for the good of all our patients as a precaution to minimise any risk of cross-infection. Don’t worry – we’ll make sure your pet is as comfortable as possible while we’re looking after them.
It may be necessary for your pet to be admitted for treatment and/or close observation and monitoring overnight or longer so please prepare for this. During your pet’s stay, the Specialist will keep you updated daily on any changes in your pet’s condition or test results.
Our in-patient care is exceptional. Our fully qualified, and trained veterinary and nursing team are here with one goal only – to look after your pet 24 hours a day, on hand throughout your pet’s stay with us to make sure they experience the minimum amount of stress and the maximum possible level of comfort.
Please make sure your pet’s vaccinations are up to date. If your dog isn’t vaccinated against kennel cough, ask your vet whether vaccination is appropriate prior to your visit.
Circumstances vary with each case, and on occasion, we may advise that visiting your pet could cause further distress or interfere with their recovery period. As we are an emergency facility, we may need to rearrange a visit request due to the needs of our critically ill patients, who are obviously our priority. Please speak with a member of the team.