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Formerly VRCC

+44 (0)1268 564664

24 hour veterinary and nursing care

+44 (0)1268 564664

24 hour veterinary and nursing care

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Administration Team


Daniel Hogan


Operations Manager

After completing A-levels, Daniel began a career as a Veterinary Nurse, and after completing his training, qualified as an RVN in 2007. He became Head Nurse at a large 24-hour veterinary hospital in East London, before progressing to the role of Hospitals Manager for Village Vet Group. Daniel became Operations Manager and Academy Principal at a large referral centre and training academy in Cambridgeshire, before joining our team in 2017 to take up the role of Operations Manager.

Daniel holds the A1/V1 Clinical Coach qualifications, Level 3 in British Sign Language and is currently completing a Chartered Management Institute Level 7 qualification in Strategic Leadership. He also sits on the project board for Vet Futures, an organisation set up by the British Veterinary Association and the Royal College of Veterinary Surgeons to help deliver the very best for animal health and welfare, the public and the veterinary profession.
When he’s not at work, Daniel plays the drums in a band, does a lot of running (he’s training for his next marathon!) and enjoys spending time with his family and his dog, Trevor.


Amy Walpole


Practice Manager

Amy joined the Practice in February 2003 after 8 years working in a mixed general practice, where she successfully qualified as a Veterinary Nurse. Whilst Amy was in general practice, she wrote articles for the Cat Protection League (now Cats Protection) and ran the weight clinics, where she won Weigh-in Club of the region in 2001.

Amy joined our team only a few months after it opened, as one of our three nurses, working alongside Malcolm Holland and Dr Susan North. Amy is the longest serving member of the team and has seen the practice grow and evolve.

Amy was promoted to Head Nurse and in 2005 made the transition to Practice Manager, which is a very different role with many different aspects and challenges each day. Following the birth of her daughter in 2012, Amy now works part time and in her spare time, she enjoys walking, agility and fly ball with her Border Collie cross-breed dog, Bailey.


Sarah Stam

Senior Receptionist

Sarah worked as a weekend kennel hand in a local boarding kennels, before joining our team as an Evening Receptionist in 2005. In 2006, she decided to go to Australia for 6 months and her mother kept her evening role open for her.

Upon her return, Sarah became a full time member of our reception team and her role has changed many times during the 12 years that she has worked for us. Sarah enjoys the Senior Receptionist position and likes dealing with the IT for the practice.

In her spare time, Sarah shows her family's Field Spaniels and is also a volunteer dog trainer at a local training school. She lives with a three legged Greyhound called Biffy and a crazy Cocker Spaniel called Ruby, and part-time Field Spaniel puppies, Libby and Lincoln.

Jacqui -Bost

Jacqui Bost


During her school years, Jacqui undertook work experience roles at various animal-related institutions before going to University to study Animal Behaviour and Welfare. As part of the course she completed a six month work placement at a safari park, which she thoroughly enjoyed. Whilst at University Jacqui worked for her father’s mail order company, and after finishing University, she started working at an animal sanctuary. Jacqui joined our team in 2016 as our Evening Receptionist.

In her spare time, Jacqui runs a pet sitting business from home, where she lives with her fiance. They share their house with their rescue dog (Skylar), chinchilla (Stitch – now 14!), degus (Toffee and Fudge) and gerbils (Checkers and Switch). During holiday season, they also play host to several guest dogs.


Susan Hickey


Sue joined us in 2006, whilst covering her daughter's job as Evening Receptionist. Once her daughter returned, she changed to working every other Saturday on reception and has worked in this position ever since.

Whilst not working at Southfields, Sue’s husband has his own structural steelwork company where she keeps everything and everyone in order. We have a family affair at Southfields, with Sue’s two daughters also working here, Sarah & Jessica. Her son, Adam is a chef at a local Pub.

Sue has seven Field Spaniels, one English Springer Spaniel and a very noisy Cocker Spaniel. Sue also still has Sarah’s childhood cat, Poppy who is at a ripe old age of 21! She is also known as the mad dog lady!!


Jessica Hickey


Before joining our team, Jessica qualified as a hairdresser and worked in a salon after leaving school. She left the salon in 2013 and worked as a self-employed hairdresser, whilst also working in a supermarket. She now works full time as our Early Receptionist.

Jessica lives at home with her family’s 9 Spaniels and 1 cat. She is the younger sister of our Senior Receptionist, Sarah and daughter of our Saturday Receptionist, Susan.


Jill Reilly

Administration/ Purchasing

Jill began working in general veterinary practice way back in 2003 as a part time nursing assistant/receptionist. At the time, she had a young family to keep her busy and because of her love of animals, she often gave a home to stray cats and small ‘furries’ that came into the surgery. Before long she was taking on more hours and responsibility and eventually joined our team as purchasing administrator in March 2007.

Outside work, Jill lives with her partner and two sons, as well as naughty rescue black cats Jasmine and Smokey. She is a bit of a wildlife enthusiast and at weekends can often to be found checking out the birds at nearby Hanningfield Reservoir.


Sharron Ward


Sharron joined our reception team in November 2015. Prior to this, she worked in a first opinion veterinary practice in Romford for 12 years. After rescuing a tortoise called Shelley, Sharron decided to pursue a diploma in Herpetology. She also qualified as a Veterinary Care Assistant during her time there.

Outside work, Sharron lives with her daughter, her two black cats, Pixie and Flea, her two budgies, Gie and Pip and, of course, Shelley the tortoise.