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Southfields

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Formerly VRCC

+44 (0)1268 564664

24 hour veterinary and nursing care

+44 (0)1268 564664

24 hour veterinary and nursing care

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Administration Team

Daniel-Hogan

Daniel Hogan

RVN

Operations Manager

After completing A-levels, Daniel began a career as a Veterinary Nurse, and after completing his training, qualified as an RVN in 2007. He became Head Nurse at a large 24-hour veterinary hospital in East London, before progressing to the role of Hospitals Manager for Village Vet Group. Daniel became Operations Manager and Academy Principal at a large referral centre and training academy in Cambridgeshire, before joining our team in 2017 to take up the role of Operations Manager.

Daniel holds the A1/V1 Clinical Coach qualifications, Level 3 in British Sign Language and is currently completing a Chartered Management Institute Level 7 qualification in Strategic Leadership. He also sits on the project board for Vet Futures, an organisation set up by the British Veterinary Association and the Royal College of Veterinary Surgeons to help deliver the very best for animal health and welfare, the public and the veterinary profession.
 
When he’s not at work, Daniel plays the drums in a band, does a lot of running (he’s training for his next marathon!) and enjoys spending time with his family and his dog, Trevor.

Sarah-Stam

Sarah Stam

Operations Assistant

Sarah worked as a weekend kennel hand in a local boarding kennels, before joining our team as an Evening Receptionist in 2005. In 2006, she decided to go to Australia for 6 months and her mother kept her evening role open for her.

Upon her return, Sarah became a full time member of our reception team and eventually became the Senior Receptionist. Sarah’s role changed again in December 2017 when she was promoted to Operations Assistant.

In her spare time, Sarah shows her family's Field Spaniels and is also a volunteer dog trainer at a local training school. She lives with a three legged Greyhound called Biffy and a crazy Cocker Spaniel called Ruby, and part-time Field Spaniel puppies, Libby and Lincoln.

Kelly-Still

Kelly Still

DipAVN VNCert ECC RVN MBVNA

Business Relationship Manager

Kelly has worked within the veterinary industry for the last 20 years. After qualifying as a Veterinary Nurse in 2004, she furthered her experience in practice by working as a locum in the UK and Australia. In 2007 she was appointed as Head Nurse in a busy first opinion practice. Here she successfully organised and ran nurse clinics as a Pet Health Counsellor and arranged client information evenings. Kelly also trained student veterinary nurses during this time.

In January 2011 Kelly joined a Specialist referral centre whilst studying for her Advanced Nursing Diploma, which she completed in 2012. She developed her role to obtain a senior nurse position with the Specialist Internal Medicine team and also provided maternity cover for the Ward Supervisor whilst studying for a certificate in emergency and critical care. Following her own maternity leave Kelly took on the role of Ward Supervisor, again in a Specialist referral centre.

In April 2018 Kelly made the exciting transition away from nursing to pursue a new challenge as Business Relationship Manager. Kelly intends to strengthen relationships between Southfields Veterinary Specialists and both existing and new veterinary practices within her new role..

Amy-Walpole

Amy Walpole

VN

Practice Co-ordinator

Amy joined the Practice in February 2003 after 8 years working in a mixed general practice, where she successfully qualified as a Veterinary Nurse. Whilst Amy was in general practice, she wrote articles for the Cat Protection League (now Cats Protection) and ran the weight clinics, where she won Weigh-in Club of the region in 2001.

Amy joined our team only a few months after it opened, as one of our three nurses, working alongside Malcolm Holland and Dr Susan North. Amy is the longest serving member of the team and has seen the practice grow and evolve.

Amy was promoted to Head Nurse and in 2005 made the transition to Practice Manager, which is a very different role with many different aspects and challenges each day. Following the birth of her daughter in 2012, Amy now works part time and in her spare time, she enjoys walking, agility and fly ball with her Border Collie cross-breed dog, Bailey.

Jessica-Hickey

Jessica Hickey

Head Receptionist

Before joining our team, Jessica qualified as a hairdresser and worked in a salon after leaving school. She left the salon in 2013 and worked as a self-employed hairdresser, whilst also working in a supermarket. She now works full time as our Early Receptionist.

Jessica lives at home with her family’s 9 Spaniels and 1 cat. She is the younger sister of our Operations Assistant, Sarah and daughter of our Saturday Receptionist, Susan.

Lauren-Burke

Lauren Burke

Receptionist

Lauren joined Southfields Veterinary Specialists in November 2017 as part of our administration team. She is currently studying for a Complete Animal Care course, which will result in qualifications in Animal Care Level 2, Animal Welfare Level 4 and Veterinary Support Assistant Level 3 once the course is completed.

In her spare time, Lauren performs as a solo artist, singing Jazz, Blues and Soul covers. She has a passion for travelling and exploring different cultures and iconic architecture. Lauren also has her hands full with two little Shihtzu dogs, Oscar and Jessie, who love cuddles, sleep and chicken!

Selena-Byrne

Selena Byrne

Receptionist

Selena started her veterinary nursing career in 2008 building up to a head nurse of a local practice. Selena left this to pursue her own business of making and selling handmade dog treats in 2016 (which she still does part-time) but she realised she missed the environment and camaraderie of the veterinary industry. Selena now works at Southfields as a claims handler, dealing with all our clients' insurance forms and speaking directly to insurance companies, freeing up more of the clinicians time to spend with their patients.

Selena works with many of the local animal charities in her spare time, helping raise money and donations and was honoured to be a finalist at the Ceva Animal Welfare Awards, where she was nominated as Animal Welfare veterinary nurse of the year, after setting up her own charity Buddy Box Appeal where she collects donations for a number of different charities around Essex.

She currently has a large amount of her own animals at home which keep her busy. She has a large Lurcher Fergus and 5 cats Ollie, Simon, Gracie, Bridget and Teddy.

Susan-Hickey

Susan Hickey

Receptionist

Sue joined us in 2006, whilst covering her daughter's job as Evening Receptionist. Once her daughter returned, she changed to working every other Saturday on reception and has worked in this position ever since.

Whilst not working at Southfields, Sue’s husband has his own structural steelwork company where she keeps everything and everyone in order. We have a family affair at Southfields, with Sue’s two daughters also working here, Sarah & Jessica. Her son, Adam is a chef at a local Pub.

Sue has seven Field Spaniels, one English Springer Spaniel and a very noisy Cocker Spaniel. Sue also still has Sarah’s childhood cat, Poppy who is at a ripe old age of 21! She is also known as the mad dog lady!!

Sam-Knight

Sam Knight

Receptionist

Sam has many years experience in administration and customer service and joined our Administration Team in 2017 as a Receptionist.

When she’s not on duty at Southfields, Sam loves spending time with her son, Charlie, and her dog, Daisy. She has a walk-through bird aviary and many chickens who all get lots of fuss and attention.

Jill-Reilly

Jill Reilly

Administration/ Purchasing

Jill began working in general veterinary practice way back in 2003 as a part time nursing assistant/receptionist. At the time, she had a young family to keep her busy and because of her love of animals, she often gave a home to stray cats and small ‘furries’ that came into the surgery. Before long she was taking on more hours and responsibility and eventually joined our team as purchasing administrator in March 2007.

Outside work, Jill lives with her partner and two sons, as well as naughty rescue black cats Jasmine and Smokey. She is a bit of a wildlife enthusiast and at weekends can often to be found checking out the birds at nearby Hanningfield Reservoir.

Sharron-Ward

Sharron Ward

Receptionist

Sharron joined our reception team in November 2015. Prior to this, she worked in a first opinion veterinary practice in Romford for 12 years. After rescuing a tortoise called Shelley, Sharron decided to pursue a diploma in Herpetology. She also qualified as a Veterinary Care Assistant during her time there.

Outside work, Sharron lives with her daughter, her two black cats, Pixie and Flea, her two budgies, Gie and Pip and, of course, Shelley the tortoise.

Amy-Angear

Amy Angear

Client Care Assistant

Amy joined Southfields in June 2018, with 2-years of experience in a veterinary environment experience.  She is a volunteer with the RSPCA Pet Retreat Home, which is foster care for pets living in homes with domestic abuse and has an interest in the re-homing of animals.

Amy is looking to build on her career choice with Southfields and continue with her studies in Veterinary Care Assistant.