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Formerly VRCC

+44 (0)1268 564664

24 hour veterinary and nursing care

+44 (0)1268 564664

24 hour veterinary and nursing care

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Keri Gilbert


Head Nurse

Keri qualified as a veterinary nurse 5 years ago and has worked in general practice, emergency out of hours and also at a charity before coming to Southfields Veterinary Specialists. She has an interest in feline medicine and behaviour. Keri enjoys all aspects of her job and finds it very rewarding to help and improve a patient's life.

At home, Keri has three cats called Rupert, Louie and Lenny. In her spare time, Keri volunteers with cat neutering projects abroad.


Susan Keefe


Deputy Head Nurse

Susan joined us many years ago after completing a foundation degree in Veterinary Nursing & Practice Management. Prior to this she had worked in both mixed & small animal first opinion practice. She has also spent time as a volunteer, working on a rehabilitation project for monkeys and baboons.

During her time with us, Susan has completed a certificate in Small Animal Nutrition. Her main interests at work include oncology, nutrition, medical nursing and physiotherapy.

Outside work, Susan has a keen interest in horses & has owned a horse for many years. She also has a cat called Felicity.


Leanne Anderson


Veterinary Nurse

Leanne studied Art and Design at college but after a short while, she decided that she wanted a career working with animals. Leanne began by volunteering in a cattery before she took up the role as trainee veterinary nurse at a local practice in 2000. After three years of studying and working within a first opinion, ophthalmology referral and exotic referral practice, Leanne qualified with Merit. Leanne joined our nursing team in 2007 and loves all aspects of referral nursing, but has a special interest in surgery.

Leanne has a cat called Minstrel and a rather large collection of creepy crawlies.  She lives with her husband and her little boy.

Harriet -Bennett

Harriet Bennett


Veterinary Nurse

Harriet qualified as an RVN in 2014 after working in general practice for four years. Prior to this Harriet studied forensic science at University. Harriet joined our nursing team in January 2015 and after 5 months as a general nurse, she took the position of Kennel Nurse. She enjoys the hands-on role with in-patient care and she enjoys seeing the patients through their treatments.

In her spare time, Harriet likes to spend time with her friends and family, and enjoys going back home to her parents to visit her two rescue cats as often as possible.


Charlotte Fennell

BSc (Hons) RVN

Veterinary Nurse

Charlotte studied for three years at The Royal Veterinary College, where she graduated with FdSc in Veterinary Nursing, qualifying in 2014. She continued her studies there for a further year, whilst working as an RVN part time for her BSc Honours in Veterinary Nursing (2015).

After working in first opinion hospitals, Charlotte developed a strong interest in emergency and critical care and pain management in veterinary patients and joined our team March 2016.

Outside work, Charlotte enjoys to travel and spend time with family and friends. In 2015 Charlotte volunteered in South Africa, working in a baboon sanctuary for two weeks, where she cared for orphaned baboons and vervet monkeys.


Emma Fordham

DipHE CVN DipAVN (Small Animal) RVN

Veterinary Nurse

Emma qualified as a veterinary nurse in 2003, and became especially interested in critical care whilst working at the Royal Veterinary College. She joined our team in 2009, and completed the Diploma in Advanced Veterinary Nursing (Small Animal) in 2010. Emma has one cat, a three-legged extremely affectionate black cat called Marley.

Outside of work, Emma spends her time with her husband, young son and cat and likes to go rowing whenever possible.


Marie Gordon


Veterinary Nurse

Marie spent 6 years in general practice before deciding to try referral nursing. She joined us in 2004. In 2007, Marie became deputy head nurse and was also our surgical nurse, until she left on maternity leave in 2011 to have her daughter. Since returning from maternity leave Marie now works part time as a general nurse.

When Marie is not working, her daughter usually keeps her very busy. She also enjoys spending time with her family and friends


Lucy Kramer


Veterinary Nurse

Lucy qualified as a Veterinary Nurse in 2009 from Writtle College. During her studies Lucy worked in general practice and once qualified, went onto work at the PDSA. After leaving the PDSA, Lucy worked for the Dogs Trust Rehoming Centre in Basildon as their sole veterinary nurse. Prior to joining our team, Lucy was the head nurse at a local general practice.

Lucy is particularly interested in canine behaviour and pain management. For the last two years, she has volunteered in Sarajevo, Bosnia and Herzegovina with a street dog neutering project. At home, Lucy loves to bake and decorate cakes.


Emma Moss


Veterinary Nurse

Emma started her career as a trainee veterinary nurse in 1999 working in a local practice and subsequently qualified as a veterinary nurse in 2002. After four years working in general practice, Emma decided to move into referral nursing and joined us in 2003. Emma worked full time for a number of years, but then left to have her first baby and, after maternity leave, she now works part time.

In her spare time, Emma spends most of her time looking after her three children and her ‘crazy’ Boxer, Henry. Emma enjoys going on holiday with her family in their VW Campervan.


Lisa Staines

BSc (Hons) RVN

Veterinary Nurse

Lisa started her nursing career in 2005 after obtaining a degree in animal behaviour, as she wanted to see what behaviour problems are caused by medical reasons. Whilst studying for her nursing qualification, Lisa joined a dog training and behaviour school to further her behaviour skills, with the end goal of working in behaviour and dog training full time. The more time Lisa spent nursing, the more she realised how important behaviour is in the veterinary field - especially when it comes to treating and handling nervous and/or aggressive animals, which is Lisa’s speciality. Lisa also realised how much she loved being a kennel nurse, especially caring for critical care patients. Lisa believes that she can make more of a difference in the wellbeing of our furry friends by staying in nursing and continuing with behaviour and dog training in her spare time.

Lisa is extremely passionate about animal rights and the environment and as a result of this, she has been vegan for over 20 years. She has a multi-cat household, including one disabled cat at present.


Alex Thorpe


Veterinary Nurse

Alex has been nursing for over 15 years. After qualifying in 2006, he spent a year working in general practice, before joining our team in 2007. Alex enjoys the emergency care of patients.

Outside of work, there is nothing he loves more than coming home to his two young children and spending as much time as possible with all of his family and friends. Alex enjoys trying to keep himself fit and healthy by running, and is hoping to challenge himself in the future, by running a marathon.

Sarah -Wolff

Sarah Wolff


Veterinary Nurse

Sarah has returned to veterinary nursing from maternity leave and joined our team part time in 2014. Sarah has two boys aged 4 and 6, who keep her on her toes.

Outside work, she enjoys spending time at a CrossFit gym, spending time with her family and enjoys crocheting.