Client Finance TEAM

Our Client Finance team are happy to offer pet owners advice and support with insurance claims and answer any queries you may have regarding our payment policies. 

Deana Goom

Client Finance Manager

Emma Elliot

Insurance & Finance Coordinator

Before joining the team, Emma worked in administration roles at John Lewis and the NHS.

Emma is married with two daughters and enjoys travelling, gardening, reading and socialising with family and friends.

Emma Napthali

Insurance Claims Handler

Emma joined Southfields in March 2020 as one of our Insurance Claims Handlers.

Emma has worked in the veterinary industry for the last 6 years and has always wanted to work with animals since a young age.

In her spare time Emma enjoys creative hobbies, like drawing and making decorative wreaths. She is also an avid horror and thriller fan.

Emma has two cats and two dogs who she likes to spoil!

Danielle Oliver

Insurance & Finance Controller

Danielle has worked in the animal and veterinary industry for most of her work life from the age of 17. She has a passion for crafts such as crochet, pyrography, decoupage etc. She also has a deep love for British wildlife and spends some of her free time growing fruit and vegetables at her allotment.
Danielle has three children. She also has two cats, two axolotls, lots of fish and shrimp, and two yellow bellied frogs.