MEET THE
Client Finance TEAM


Our Client Finance team are happy to offer pet owners advice and support with insurance claims and answer any queries you may have regarding our payment policies. 


Deana Goom

Client Finance Manager


Emma Elliot

Insurance & Finance Coordinator

Before joining the team, Emma worked in administration roles at John Lewis and the NHS.

Emma is married with two daughters and enjoys travelling, gardening, reading and socialising with family and friends.


Danielle Oliver

Insurance & Finance Controller

Danielle has worked in the animal and veterinary industry for most of her work life from the age of 17. She has a passion for crafts such as crochet, pyrography, decoupage etc. She also has a deep love for British wildlife and spends some of her free time growing fruit and vegetables at her allotment.
Danielle has three children. She also has two cats, two axolotls, lots of fish and shrimp, and two yellow bellied frogs.


Roxie Wright

Insurance & Finance Coordinator

Roxie has always grown up around animals and has a passion for them, so is thrilled to work alongside animals and their owners to be able to help use their insurance to get their animals the care they need.
She has a bubbly personality, is very approachable and understanding and is always ready for the challenges she may face.

Her hobbies would include spending time with family and friends, enjoys family holidays, shopping and in her spare time she crochets.